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Import Orders

Import large batches of orders from a spreadsheet file instead of creating them one by one. Ideal for migrating from another platform or importing orders from external sales channels.

How to import orders

  1. Go to Orders and click Import.
  2. Download the template file to see the required column format.
  3. Fill in your order data in the template spreadsheet.
  4. Upload the completed file (CSV or Excel format).
  5. Review the import preview โ€” the system highlights any errors or missing fields.
  6. Fix any issues in the file and re-upload if needed.
  7. Click Import to create all valid orders.

Template columns

ColumnRequiredDetails
Customer nameYesFull name
PhoneYesCustomer phone number
ProductYesProduct name or SKU
QuantityYesNumber of items
PriceYesUnit price
CityYesDelivery city
AddressNoStreet address
EmailNoCustomer email
NotesNoInternal notes
SourceNoOrder origin

Tip: Keep your spreadsheet clean โ€” remove empty rows, use consistent formatting, and ensure phone numbers are in the correct format for your market.

Frequently Asked Questions

What file formats are supported?

CSV and Excel (.xlsx) files are supported.

What happens if some rows have errors?

The import preview highlights errors. Fix them in the file and re-upload, or proceed to import only valid rows.

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