Data-Driven Decisions for COD

CODRocket tracks a comprehensive set of metrics including: total orders, confirmed orders, delivery rate, return rate, revenue, average order value, profit margins, shipping costs, team performance (orders processed, confirmation rate, handling time), product performance, delivery partner performance, and city-level analytics. You can filter all metrics by date range, product, team member, and more.

Yes! Export any report in CSV, Excel, or PDF format with a single click. You can also schedule automated reports to be delivered to your email daily, weekly, or monthly. This is ideal for sharing with partners, accountants, or team leads who need regular updates without logging into the dashboard.

Yes, all dashboards and reports update in real time as orders are created, confirmed, shipped, and delivered. There is no delay. This means you can monitor your operations throughout the day and respond quickly to any issues, such as a spike in returns or a drop in confirmation rates.

Yes. CODRocket calculates profitability per product by factoring in the selling price, product cost, average shipping cost, return rate, and associated expenses. This gives you a clear picture of which products are actually profitable after all COD-specific costs are considered — not just which ones generate the most revenue.

Each team member's actions are tracked automatically: orders assigned, orders confirmed, confirmation rate, average call duration, and orders processed per hour. Managers can view individual performance dashboards, compare team members side by side, and track trends over time. This data helps identify training needs and reward top performers.

Yes. Every dashboard supports date range comparison. Compare this week to last week, this month to last month, or any custom date ranges. The comparison view shows percentage changes and trend arrows so you can instantly see whether performance is improving or declining.

Yes. You can analyze delivery performance by city and zone, including delivery success rates, average delivery times, return rates, and shipping costs per zone. This is particularly valuable in Morocco and MENA where delivery performance varies significantly between cities and regions. Use this data to choose the best delivery partners for each zone.

CODRocket provides comprehensive pre-built dashboards that cover all major use cases. Additionally, you can customize reports by selecting specific metrics, filters, and date ranges. For advanced reporting needs, export your data in CSV format and use it with tools like Google Sheets or Excel for custom analysis.