Privacy Policy
Last updated: January 1, 2025
At CODRocket, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform.
Information We Collect
We collect information you provide when creating an account (name, email, phone number), order data you manage through our platform, payment information processed securely by our payment providers, usage analytics to improve our service, and technical data such as IP address, browser type, and device information.
How We Use Your Information
We use your information to provide and improve our COD management services, process your transactions and manage your account, communicate with you about service updates and changes, analyze usage patterns to enhance platform performance, and ensure platform security and prevent fraud.
Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including SSL/TLS encryption for all data transmissions, strict access controls and two-factor authentication, regular security audits, and disaster recovery procedures with regular backups.
Third-Party Services
We never sell your personal data. We may share data with trusted third-party services for payment processing, email delivery, analytics, and delivery partners to ensure package tracking. These partners are bound by strict data protection agreements.
Your Rights
You have the right to access, correct, or delete your personal data. You can export your data at any time, request account deletion, object to data processing, and withdraw your consent at any time by contacting our support team.
Cookies
We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your choices. You can manage cookie preferences in your browser settings.
Contact Us
For privacy-related questions or to exercise your data rights, contact us at privacy@codrocket.com or through our contact page. We will respond to all requests within 30 days.