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COD Form & Upsells Documentation

Fraud prevention

Reduce fake and duplicate cash-on-delivery orders with verification and rules. Enable only what you need.

What's inside

  • OTP verification

    Require a one-time SMS or WhatsApp code before an order is accepted, with configurable validity and resend limits.

  • Block & allow lists

    Block or allow by IP address, phone number, email or postal code.

  • Rate limits

    Limit how many orders one customer can place in a time window.

  • Quantity caps

    Reject orders above a maximum quantity.

OTP and SMS/WhatsApp features require Twilio credentials, which you add in the app settings.

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